• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Locked

‎09-05-2022 05:13 PM

HP Recommended
Product: HP All-in-One 24-f0037c
Operating System: Microsoft Windows 11

I have a broken screen, and when I removed the broken display, I discovered a cable that is broken as well. I cannot locate the part in order to replace it and would really appreciate some assistance in locating it. Also, what file type for images can I use? I was trying to show you guys the picture of the cable.

Category:
1 REPLY 1

‎09-05-2022 07:23 PM

HP Recommended

If you put your product ID or possibly serial number over at the HP parts surfer usually (but not always) the parts will be listed

https://partsurfer.hp.com/partsurfer/

 

I looked up 24-f0037c here and tried the first one 3KZ99AA 

 

part number for cables are listed but no photo

there are two possible screens but none can be ordered from the parts store

BeemerBiker_0-1662427379237.png

You can try ebay and possibly aliexpress

Thank you for using HP products and posting to the community.
I am a community volunteer and do not work for HP. If you find
this post useful click the Yes button. If I helped solve your
problem please mark this as a solution so others can find it
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.