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mikey59
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Replace HD in 24-e058cy All in One?

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HP All-in-One - 24-e058cy
Microsoft Windows 10 (64-bit)

Looking for a youtube video or a service manual that would show me how to get to the hard drive on this, to replace it with an SSD.
I'm assuming the recovery media I created will restore it back to factory settings?

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Lil_Boy_Blue
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mikey59
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One other question, will the recovery media I created reinstall on  a bare HD or does it need that hidden recovery partition as part of the process?

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Lil_Boy_Blue
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Hi

There are checks, but it will install on a new matching hard disk.

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mikey59
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A new matching HD?

I tried replacing with a smaller SSD drive & got the screen saying;

Restoration Incomplete

The restoration did not complete

Please select one of the following buttons

And when trying, I always come back to this screen!

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mikey59
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And after calling in to tech support, I'm told that I'd have to pay for support to get help with this, as their tech support doesn't cover what I'm trying to do?!?

 

 

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Lil_Boy_Blue
Level 12
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Because it does not match, most likely.

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Maké
Level 9
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Message 8 of 12
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Hi!, @Mikey59 :

Your AIO, is ...

Product Number : Z5P55AA

Description : HP ALL-IN-ONE - 24-E058CY

Have, HDD ...

848195-800Hard Drive - GNRC, 1TB 7200RPM SATA III 3.5"

You can replace your HDD with SSD and clone it, with Operating System, from ... https://www.easeus.com/backup-utility/migrate-windows-10-to-ssd.html

The recognized brand for SSD, are ... Sandisk, Seagate, Western Digital (WD), Crucial (by Micron), Kingston, Corsair, SKhynix, etc ...

If you prefer brand Crucial (by Micron), see ... https://www.crucial.com/usa/en/ssd?cm_re=us-footer-_-us-ssd-_-us-ssd-main-link

Kind Regards !.
Have a nice day !.
@Maké (Technical Advisor Premium - HP Program Top Contributor).
Provost in HP Spanish Public Forum ... https://h30467.www3.hp.com/
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jgarcia33056
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837117-001 also works 

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erico
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What was the capacity of the SSD?

 

I would not use one with less than 256 GB. 


Erico

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