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‎08-09-2025 04:47 AM

HP Recommended

Hi

USB receiver does not work, result in I am not able to use wireless mouth and keyboard.

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2 REPLIES 2

‎08-09-2025 05:35 AM

HP Recommended

Try another usb port and if that still doesn’t work, then.....factory-paired replacement.

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‎08-09-2025 06:17 AM

HP Recommended

Hold the wireless and cancel buttons at the same time for just a few seconds (to reset the network  ) . Then uninstall old drivers and grab the latest HP 3630 drivers and reinstall with a usb connection. I hope it'll get the printer back online.

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