Replacement Monitor Stand Part

[doitlady]

Hi there. I own a monitor, product number 2XN60AA, 3DW75AV. I tried entering the serial number to get assistance but it links to a printer so that doesn't help. I need a replacement monitor stand, or the part that connects the stand to the monitor. Can I be pointed in the right direction to acquire that? Thank you.

[Deep_World]

Hi @doitlady,
 
Welcome to the HP Support Community!

Thanks for reaching out!

I completely understand how frustrating that must feel especially when the serial number lookup isn’t giving you the right product information. Since you’re looking for a hardware replacement part (specifically the monitor stand or the connector piece), To get you the best assistance, we need to take this conversation to a private chat. We're inviting you to a private message to protect your privacy and ensure that any sensitive information remains confidential. 

To access your private message, just click the little blue envelope icon on the upper right corner of your HP Community profile, next to your profile name. Alternatively, you can click on this link. 

You can use this link as well: 

Private Messages - HP Support Community

We're looking forward to helping you resolve this issue! 

Stay tuned, and thanks for your patience! 

Best regards,

Deep_World