Replacement Power Cable for HP U28 4K HDR-Monitor

[NEWLINE91]

Hi there,

I would like to source a replacement power cable for our HP U28 4K HDR-Monitor, but so far we are having no luck.

For example, we entered the monitor serial number in HP Part Surfer and was listed a number of power cables, but upon adding to the basket, and clicking supported models, we could not find our monitor listed as a supported model.

Could you please advise the correct part and where we can purchase?

Thank you!

[Hawks_Eye]

Hi @NEWLINE91 

Welcome to the HP Support Community! We're here to help you get back up and running.

To source a replacement power cable for your HP U28 4K HDR Monitor, you'll need to ensure that you're selecting the correct cable that matches the specifications of your monitor.

Here are some steps to help you find the correct replacement power cable:

Check the Monitor Specifications: Confirm the power requirements of the HP U28 4K HDR Monitor. Typically, these details are found in the monitor's manual or on a label located at the back of the monitor.

Use HP Part Surfer: If HP Part Surfer is listing multiple power cables, it could be due to compatibility with similar models. Ensure you are checking the specifications match the required voltage and pin configuration for your model.

Contact HP Support: It's advisable to get in touch directly with HP Customer Support and provide them with the model number and serial number of your monitor. They can confirm the exact part number and direct you to purchase options.

Purchase from Authorized Retailers: Once you have the correct part number, you can purchase it from HP's official website, authorized retailers, or directly from HP Store. Retailers like Amazon and HP's online store might list the correct cable once you verify the part number.

Local Electronics Store: Sometimes, local electronics or computer stores may have compatible power cables that meet the power specifications as specified in your monitor's documentation.

By following these steps, you should be able to identify and purchase the correct power cable for the HP U28 4K HDR Monitor. Ensure that you match the specifications accurately to avoid any issues with compatibility.

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Take care, and have an amazing day!

Regards, 

Hawks_Eye