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‎10-27-2022 02:22 AM

HP Recommended
Product: 500-245ea
Operating System: Microsoft Windows 10 (64-bit)

Hi Folks,

First time poster here - please be gentle 🙂

A friend of mine has an HP desktop 500-245ea and the fan has stopped working.  I need to find a suitable replacement part.

Can any of you help please?

Cheers, Dave

Category:
1 ACCEPTED SOLUTION

Accepted Solutions

‎10-27-2022 07:38 AM

HP Recommended

Hi, Dave:

 

The PC comes with two fans.  One is the system (case) fan, and one is the heat sink fan that helps cool the processor.

 

Below is the link to the parts list for the PC:

 

HP PartSurfer

 

The system fan part # and description is:

 

646679-001
System Fan, 9225mm, Kidd

 

The Heatsink fan is not sold separately.  The fan is included with the heat sink.

 

644724-001
Heatsink - 95W, Kidd

 

Unfortunately, HP does not sell either of these fans, so you will have to see if you can find the parts you need on eBay or Amazon.  Search by the HP part number.

 

The heat sink fan is removable, so you don't necessarily have to remove the heatsink to replace the fan.

 

If you find a heatsink, you can swap out the good fan for the bad one.

 

When I checked the HP parts store in the UK for availability, they provided this list of possible international suppliers.

 

The HP Parts Store | HP Computer Parts | HP Printer Parts

View solution in original post

1 person found this reply helpful
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3 REPLIES 3

‎10-27-2022 07:38 AM

HP Recommended

Hi, Dave:

 

The PC comes with two fans.  One is the system (case) fan, and one is the heat sink fan that helps cool the processor.

 

Below is the link to the parts list for the PC:

 

HP PartSurfer

 

The system fan part # and description is:

 

646679-001
System Fan, 9225mm, Kidd

 

The Heatsink fan is not sold separately.  The fan is included with the heat sink.

 

644724-001
Heatsink - 95W, Kidd

 

Unfortunately, HP does not sell either of these fans, so you will have to see if you can find the parts you need on eBay or Amazon.  Search by the HP part number.

 

The heat sink fan is removable, so you don't necessarily have to remove the heatsink to replace the fan.

 

If you find a heatsink, you can swap out the good fan for the bad one.

 

When I checked the HP parts store in the UK for availability, they provided this list of possible international suppliers.

 

The HP Parts Store | HP Computer Parts | HP Printer Parts

1 person found this reply helpful
Was this reply helpful? Yes No

‎10-27-2022 10:10 AM

HP Recommended

Wow, thanks Paul

What a great comprehensive response.

Cheers, much appreciated!

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‎10-27-2022 10:25 AM

HP Recommended

You're very welcome, Dave.

 

Cheers,

 

Paul

Was this reply helpful? Yes No
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