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‎12-08-2021 12:07 AM - edited ‎12-08-2021 12:09 AM

HP Recommended
Product: 24 R-114
Operating System: Microsoft Windows 11

I bought a mint condition keyboard to replace my water damaged (but still working) one. Both are the same part number 928511-001 and look the exact same. So I want to know if I can use my existing dongle (from the keyboard that is going to be replaced) with the keyboard I bought?

Thanks.

Category:
1 REPLY 1

‎12-08-2021 07:59 AM

HP Recommended

Keyboard, mouse and dongle are matched at the factory.  Logitech is the only company I know of that provides tool to re-reprogram their "universal receiver"  ie: the dongle.

 

I suspect you will need to take the electronics out of your old, but working, keyboard and put in the new one.

 

Good Luck.

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