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- Replacement of USB ports.

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07-26-2022 06:31 PM - edited 07-26-2022 06:34 PM
Hello, I have an HP Pavillion 595-p0074 that is out of warranty. I have Windows 10 and owned the product for three years. The product number on my BaseBoard is 843B. I have a hardware issue.
Recently, I have noticed that my USB ports on the front side are damaged to the point they ceased functioning (bent pins in one of them). I plan to look for a computer part website such as Newegg.com to manually replace the component. I came here to look for some input as to what I should keep in mind before giving it a go. I do not need tips on how to perform maintenance as I have some prior experience repairing, Has anyone gone through a similar issue (component replacing), and what actions were taken?
Thank you.
07-29-2022 04:51 AM
Hi @Fatherboard231
Welcome to the HP Support Community. I see that you are facing USB-related issues with your HP Pavilion 595-P0074. We want to help you with it.
I have sent you a private message with further instructions to get this issue sorted in order to access your private messages, click the private message icon on the upper right corner of your HP community profile, next to your profile Name or simply click on this link.
Thanks!
I am an HP Employee