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HP Recommended
Envy Desktop

Recently had a flood and my power cable for my Envy touchscreen is broken.

 

I need to buy a replacement but do not even know how to begin. The "box" part of the power cable has various things written on it, including HP Part No: 901571-004 and underneath that APB002-025H2.

 

I am afraid that, since I cannot turn the computer on I do not know precisely what model of Envy it is, but it's about 2 years old and has a touchscreen...

 

I'd be enormously grateful for any help.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@JA34,

The specifications for HP Part No: 901571-004 are:

Input: AC 100-240V
Output: DC 19.5V 230W
Package Content: 1) one AC Adapter 2) one Power Cord

There is more info here on the "TIP" and barrel size ( the plug to computer).

Any local computer shop should have this based on the specifications I posted.

This system is feedback driven thru Solution and Kudo flags. It's the only means of knowing if you have been served. Please click Accept as Solution, if your problem is solved. To say THANK YOU, press the "thumbs up symbol" to render a KUDO. You can render both Solution and KUDO..

HP Envy 8 5010 Tablet
(2) HP DV7t i7 3160QM 2.3Ghz 8GB
Printer -- HP OfficeJet Pro 8620 Legal
Custom Asus Z97D, I7-4790k, 16GB RAM, WIN10 Pro 64bit, ZOTAC GTX1080 AMP Extreme 3 fan 8GB RAM, 500GB SSD, Asus PB287 4k monitor, Rosewill Blackhawk case and 750W OCZ PSU.

View solution in original post

1 REPLY 1
HP Recommended

@JA34,

The specifications for HP Part No: 901571-004 are:

Input: AC 100-240V
Output: DC 19.5V 230W
Package Content: 1) one AC Adapter 2) one Power Cord

There is more info here on the "TIP" and barrel size ( the plug to computer).

Any local computer shop should have this based on the specifications I posted.

This system is feedback driven thru Solution and Kudo flags. It's the only means of knowing if you have been served. Please click Accept as Solution, if your problem is solved. To say THANK YOU, press the "thumbs up symbol" to render a KUDO. You can render both Solution and KUDO..

HP Envy 8 5010 Tablet
(2) HP DV7t i7 3160QM 2.3Ghz 8GB
Printer -- HP OfficeJet Pro 8620 Legal
Custom Asus Z97D, I7-4790k, 16GB RAM, WIN10 Pro 64bit, ZOTAC GTX1080 AMP Extreme 3 fan 8GB RAM, 500GB SSD, Asus PB287 4k monitor, Rosewill Blackhawk case and 750W OCZ PSU.
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