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HP Recommended
Pavillion All In One 27-a230Na
Microsoft Windows 10 (64-bit)

The optical drive of my pavillion all in one 27-a230na was karate chopped in half like a wood board in front of the karate kid. The plastic molding was damaged and the drive is off the rail. It is an easy replacement but I need the part. Does anyone know where replacement optical drives can be found that would fit this unit? I tried the virtual support agent already and they suggested here.

 

Thanks!

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi:

 

Below is the parts list for your PC.

 

http://partsurfer.hp.com/Search.aspx?searchText=1AV66EA

 

The part number for the drive is 853885-800, but they don't come with the white bezel, which I assume from your post, is broken as well.

 

So...that is when I recommend you look on eBay, and there happens to be one for sale with the white bezel included...

 

https://www.ebay.com/sch/i.html?_from=R40&_nkw=853885-800&_sacat=0&_sop=15

 

 

View solution in original post

3 REPLIES 3
HP Recommended

Hi:

 

Below is the parts list for your PC.

 

http://partsurfer.hp.com/Search.aspx?searchText=1AV66EA

 

The part number for the drive is 853885-800, but they don't come with the white bezel, which I assume from your post, is broken as well.

 

So...that is when I recommend you look on eBay, and there happens to be one for sale with the white bezel included...

 

https://www.ebay.com/sch/i.html?_from=R40&_nkw=853885-800&_sacat=0&_sop=15

 

 

HP Recommended

Hey Paul,

 

The bezel appears fine. At least on the outside there is no damage. All damage I can see is with the tray the laser sits on. Thank you for the link. If HP will sell me a replacement drive that fits I think I will be ok. 

 

Thank you.

HP Recommended

You're very welcome.

 

HP does not sell the part anymore.

 

I think your only option will be to buy used but tested and working on eBay.

 

https://parts.hp.com/hpparts/Search_Results.aspx?mscssid=4ED9153CD0654025BAF5BBD37240D9E9&SearchIn=P...

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