Request for Replacement USB Receiver – HP 200 Wireless Optical Mouse (Model G3K)

[pramanickt15]

Dear HP Support Team,

I am contacting you about my HP 200 Wireless Optical Mouse (Model G3K). Unfortunately, I lost the USB receiver, making the mouse unusable. I would like to inquire if HP provides a replacement USB receiver for this model.

Could you please confirm whether a compatible receiver is available for purchase or replacement? If so, kindly provide details regarding availability, pricing, and the process for obtaining one.

I appreciate your assistance and look forward to your response.

Best regards,
Tanmoy

[zoey7886]

@pramanickt15, Thank you for reaching out and I'll be glad to assist you!

I understand that you've lost the USB receiver for your HP 200 Wireless Optical Mouse (Model G3K). Unfortunately, the receiver is uniquely paired with the mouse during manufacturing, and a separate replacement receiver is not available. To continue using a wireless HP mouse, you will need to replace the entire unit.

No worries—I’ll be assisting you with that process. Please check your private messages for further details!

To access your private messages, simply click the private message icon on the upper right corner of your HP Support Community profile, next to your profile name. 

Let me know if you have any further questions. I’ll be happy to help!

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Regards,