• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Seize the moment! nominate yourself or a tech enthusiast you admire & join the HP Community Experts!
Locked

‎02-04-2022 03:42 AM

HP Recommended
Operating System: Microsoft Windows 7 (32-bit)

Hello!

 

So recently, I have upgraded my RAM to 8Gb and as I found out most of the RAM is reserved.

I've tried a few things now but none of them seems to work. I'm sure that both of the RAM sticks and slots work.

 

I would be grateful for your reccomendations!

Category:
1 REPLY 1

‎02-04-2022 05:35 AM

HP Recommended

According to the posting info, you stated that the OS is Windows 7 (32-bit).  If that is the case, then the most the system can use is 4GB.  Actually somewhat less than that, because it is 32Bit.  In order to utilize more -  closer to the 8GB of Ram ,it needs to be 64Bit OS.

Just an FYI: the OS cannot be upgraded to 64Bit, it needs to be reinstalled with a 64Bit system.


I'm not an HP employee.
Did this message answer your question? Please indicate below as an Accepted Solution!
Did you find this message useful? Click on the "Was this reply helpful" Yes button.
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.