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‎02-04-2022 03:42 AM

HP Recommended
Operating System: Microsoft Windows 7 (32-bit)

Hello!

 

So recently, I have upgraded my RAM to 8Gb and as I found out most of the RAM is reserved.

I've tried a few things now but none of them seems to work. I'm sure that both of the RAM sticks and slots work.

 

I would be grateful for your reccomendations!

Category:
1 REPLY 1

‎02-04-2022 05:35 AM

HP Recommended

According to the posting info, you stated that the OS is Windows 7 (32-bit).  If that is the case, then the most the system can use is 4GB.  Actually somewhat less than that, because it is 32Bit.  In order to utilize more -  closer to the 8GB of Ram ,it needs to be 64Bit OS.

Just an FYI: the OS cannot be upgraded to 64Bit, it needs to be reinstalled with a 64Bit system.


I'm not an HP employee.
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