Ryzen 5 2400G Desktop is not compatible with Windows 11

[rblester1954-A]

I have a Pavilion Desktop with a Ryzen 5 2400G that Microsoft states is not compatible with Windows 11.  Is there a compatible CPU that I can replace on the motherboard that will be compatible with Windows 11.   I have never had an issue with an AMD processor but apparently, Microsoft doesn't like this processor. 

This is a very good desktop and I hate to have to purchase another computer for Windows 11...  The unit meets all the other requirements.

Thanks in advance for any and all assistance.

rblester1954A

[Paul_Tikkanen]

Hi:

Please post the full model number or product number of your PC.

Use this guide to find that information...

HP Desktop PCs - How Do I Find My Model Number or Product Number? | HP® Customer Support

If the motherboard does not support a processor upgrade to a W11-supported processor, you can bypass the W11 hardware requirements and install W11.

This method is the easiest way to do an in-place upgrade from W10 to W11 in my opinion...

Solved: Upgrade CPU Intel 7 to intel 8 - HP Support Community - 8300175

[rblester1954-A]

The unit is as follows:

HP Pavilion 590-P041CB

PRODUCT NO:3LC23AA#ABA

In all the documentation I have found it states that I can upgrade to Windows 11 with the current processor but Windows will not provide any maintenance moving forward because the processor is not supported.  I would need the security updates and others moving forward so I do not feel comfortable with this processor, therefore the question concerning changing the processor and keeping everything else.

Thanks

[Paul_Tikkanen]

You're very welcome.

Below is the link to the product specs for your PC.

HP Pavilion 590-p0041cb Product Specifications | HP® Customer Support

The link to the motherboard specs is broken, but here is the link below.

The processor upgrade info can be found there.

HP Desktop PCs - motherboard specifications, Sunflower | HP® Customer Support

The AMD Ryzen 7-2700 is a supported W11 processor according to Microsoft.

Windows processor requirements Windows 11 supported AMD processors | Microsoft Docs

Your PC also has to have a TPM 2.0 security device in order to fully meet the W11 hardware requirements.

The TPM 2.0 security device will be found under a Security devices category in the device manager if it is enabled in the BIOS.