-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
-
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
-
- HP Community
- Desktops
- Desktop Hardware and Upgrade Questions
- Ryzen Pro processor compatibility with HP Sunflower motherbo...

Create an account on the HP Community to personalize your profile and ask a question
12-20-2022 06:42 PM
I have a Ryzen 5 PRO 2400G, which is a variant of the Ryzen 5 2400G, listed as an officially supported processor for the HP Sunflower motherboard. I would like to know if the Ryzen 5 PRO 2400G is, by extension, also supported by the HP Sunflower motherboard.
Solved! Go to Solution.
Accepted Solutions
12-20-2022 08:49 PM - edited 12-20-2022 10:43 PM
Welcome to our HP User Forum!
Your HP Sunflower motherboard (SSID: 8433), according to: https://support.hp.com/us-en/document/c05939208, supports the following processors as per HP:
Let's assume for a moment that your motherboard is part of this PC: an HP Pavilion 690-0020 Gaming Desktop PC (3LA92AA), which happens to be fitted with the Sunflower motherboard: https://support.hp.com/us-en/document/c05970262.
Now let's move on with regard to your question, is the Ryzen 5 PRO 2400G compatible with your motherboard. When you look at HP Pavilion Gaming Desktop 690-00xx Users here: https://www.userbenchmark.com/System/HP-Pavilion-Gaming-Desktop-690-00xx/87753 (look for the Ryzen processor models), there are no rigs fitted with any of the "PRO" processors -never an encouraging sign.
Then I looked at processor cross-compatibility given HP supported Ryzen processors:
And what we can derive from this, are very low compatibility percentages (28% & 32% respectively, even a 16%) for the "PRO" processor models.
In my experience, HP motherboards make up the 72% and 68% -and 84% of the non-compatible motherboards -well, close to it.
Therefore, I am reasonably confident to state, that -unfortunately, the Ryzen 5 PRO 2400G processor appears to be not compatible with the HP Sunflower motherboard.
Hope this was helpful.
Kind Regards,
NonSequitur777
12-20-2022 08:49 PM - edited 12-20-2022 10:43 PM
Welcome to our HP User Forum!
Your HP Sunflower motherboard (SSID: 8433), according to: https://support.hp.com/us-en/document/c05939208, supports the following processors as per HP:
Let's assume for a moment that your motherboard is part of this PC: an HP Pavilion 690-0020 Gaming Desktop PC (3LA92AA), which happens to be fitted with the Sunflower motherboard: https://support.hp.com/us-en/document/c05970262.
Now let's move on with regard to your question, is the Ryzen 5 PRO 2400G compatible with your motherboard. When you look at HP Pavilion Gaming Desktop 690-00xx Users here: https://www.userbenchmark.com/System/HP-Pavilion-Gaming-Desktop-690-00xx/87753 (look for the Ryzen processor models), there are no rigs fitted with any of the "PRO" processors -never an encouraging sign.
Then I looked at processor cross-compatibility given HP supported Ryzen processors:
And what we can derive from this, are very low compatibility percentages (28% & 32% respectively, even a 16%) for the "PRO" processor models.
In my experience, HP motherboards make up the 72% and 68% -and 84% of the non-compatible motherboards -well, close to it.
Therefore, I am reasonably confident to state, that -unfortunately, the Ryzen 5 PRO 2400G processor appears to be not compatible with the HP Sunflower motherboard.
Hope this was helpful.
Kind Regards,
NonSequitur777
12-21-2022 01:34 PM
01-07-2023 07:40 PM - edited 01-08-2023 09:53 AM
Greetings, I have a HP 590-P0019. It has a HP Sunflower motherboard. I have purchased a 2400G of eBay. It came to me, but I have opened the package and saw the Pro branding. Fortunately, I have done the swap and the machine booted. I had to reset the CMOS, then the machine gave a POST. Here is a picture from the BIOS page showing the CPU Ryzen 5 Pro 2400G. Hope you find this helpful and will do the upgrade.
Edit: I do have have the BIOS updated to F.55, I have checked the update from HP. It doesn't seem to have more CPU support.
01-07-2023 08:08 PM
Thank you very much for your valuable feedback: you have shown that an AMD Ryzen 5 Pro 2400G is indeed compatible with the Sunflower motherboard!
Thank you for trying it out and adding your comments in this thread.
Kind Regards,
NonSequitur777
Didn't find what you were looking for? Ask the community