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‎04-07-2022 06:34 PM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

I have an hp pavilion 690-0073w and I tried setting up an SAS hdd, I have all the right cables and when I connect them to the SAS hdd, the SAS hdd shows a green light (I'm assuming that it works), however the SAS hdd doesn't show up on the disk management in windows 10. Does anybody know how to fix that? Is it because the motherboard I have isn't compatible?(I have a 843b lincs motherboard)

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10 REPLIES 10

‎04-08-2022 12:35 PM

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@Idk34 -- if you enter BIOS SETUP, is that disk-drive listed as being detected by the motherboard?

 

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‎04-08-2022 02:44 PM

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The hdd is not even un the bios settings lol

20220408_164337.jpg

 

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‎04-08-2022 03:10 PM

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@Idk34 -- LOL

 

Power-off your computer, disconnect the AC power-cord, and hold-down the ON/OFF button for a few seconds, to "drain" any residual electric power.

 

Then, physically remove your "M.2" device, and reconnect the AC cord, and enter BIOS SETUP.

Is the SAS device now detected?

 

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‎04-08-2022 04:44 PM

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Still no😔 the hdd is connected, however it's still not showing up.

20220408_184348.jpg

 

20220408_184323.jpg

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‎04-09-2022 10:47 AM

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@Idk34 --  after physically removing the "M.2" memory-stick from its socket on the motherboard, enter BIOS SETUP.

Is the SAS device now detected?

 

What is the storage capacity of the SAS HDD? 250 GB? Is that the same capacity as the "M.2" device?

 

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‎04-09-2022 12:18 PM

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No, it was still not detected. The SAS drive is 1tb, the ssd is 256gb. It probably has to do with the motherboard and the cable, also the hdd is on even if I don't connect the blue part to the motherboard.

16495279918405320483577732210313.jpg

 

I'm not sure though 

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‎04-09-2022 02:01 PM

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@Idk34 --   the HDD is on even if I don't connect the blue part to the motherboard.

 

Correct. The coloured wires supply power to the HDD, while the blue-coloured cable is the "data" connection to the motherboard. That "blue" colour needs to be connected to the motherboard, so that that the drive is listed within the BIOS SETUP menu.

 

Do you have access to another computer/motherboard, where you can experimentally connect the SAS drive to that computer, to see if that other motherboard detects the SAS device?

 

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‎04-09-2022 02:22 PM

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I actually tested if the hdd was detected in another computer, and it was.

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‎04-10-2022 01:13 AM

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@Idk34 -- I have an hp pavilion 690-0073w a

 

How old is the motherboard?

How old is the BIOS?

Is there a BIOS update that might add "detection" for SAS disk-drives?

 

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