SHUT DOWN PC AFTER 5 HOURS

[CZC2169XWF]

pc shutdown after  heat up power supply  too hot

[zoey7886]

@CZC2169XWF, Welcome to the HP Support Community!  

Thanks for reaching out about your query regarding Managing Heat and Power Supply Issues on an HP PC! 

We're thrilled to have the opportunity to assist you and provide a solution.  

To avoid shutting down your PC due to overheating, particularly from the power supply, you should follow these steps to manage heat effectively:

Check and Clean Air Vents

• Ensure all vents are clean and unblocked to promote sufficient airflow, which can be blocked by dust or other obstructions. It's recommended to clean these areas regularly with compressed air.

Verify and Update BIOS

• Update BIOS: An outdated BIOS could miss essential thermal management updates.
• Reset BIOS to its default setting if necessary.

Monitor and Adjust Power and Performance Settings

• Change your computer's Power Options to "Balanced" rather than "High Performance," which can generate excess heat.

Diagnose and Test Components

• Use the HP PC Hardware Diagnostics (UEFI) tool to test your system components, including fans, to ensure they are operating correctly.

Ensure Proper Fan Functionality

• Confirm that the system fans are functioning properly. If they are noisy, not spinning, or visibly damaged, consider replacing them.

Replace Thermal Compounds

• If necessary, replace the old thermal compound on your CPU and GPU with a fresh application to improve thermal transfer efficiency.  

Hope this helps! 

Take care, and have an amazing day!  

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Regards,