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‎01-26-2024 05:05 PM

HP Recommended
Product: Laptop

I have a SMART Check: FAILED

FAILURE ID:  GSG322-8T7C0S-XD7URG-60BS03

 

Can someone help?

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1 REPLY 1

‎01-26-2024 07:46 PM

HP Recommended

@Susie5961 , welcome to the Community.

 

This error message is telling you that your hard drive has failed.  The only option is to replace it.

 

Please click the "Yes" button if my reply was helpful and "Accept as Solution" if your problem is Solved!!



I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!
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