• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
HP Recommended
HP Envy Desktop 795-0040qd CTO
Microsoft Windows 10 (64-bit)

I need schematic Diagrams of my 2 HP computers. I have tried HP Support and they have not been able

    to help me. There are either no diagrams or the wrong diagrams in the user manuals.

 

HP Envy Desktop - 795-0040qd CTO; Product # : 6XQ72AV

HP Envy 17t Laptop bw000 CTO; Product # : 2YY28AV (or 4HK24AV) 

 

1 REPLY 1
HP Recommended

@edward_zeiger

Thank you for posting on HP Support Community.

 

Don't worry as I'll be glad to help, I have a few troubleshooting steps we could try to fix the issue:  

 

HP Envy Desktop - 795-0040qd CTO; Product # : 6XQ72AV

Click here: http://h10032.www1.hp.com/ctg/Manual/c06001790 to know more about HP Envy 17t Laptop bw000 CTO; Product # : 2YY28AV (or 4HK24AV) 

 

Hope this helps! Keep me posted for further assistance.
Please click “
Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.