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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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- HP Community
- Desktops
- Desktop Hardware and Upgrade Questions
- Schematic Diagram of my laptop and desktop computers

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05-02-2020 09:43 AM
I need schematic Diagrams of my 2 HP computers. I have tried HP Support and they have not been able
to help me. There are either no diagrams or the wrong diagrams in the user manuals.
HP Envy Desktop - 795-0040qd CTO; Product # : 6XQ72AV
HP Envy 17t Laptop bw000 CTO; Product # : 2YY28AV (or 4HK24AV)
05-09-2020 01:00 PM
Thank you for posting on HP Support Community.
Don't worry as I'll be glad to help, I have a few troubleshooting steps we could try to fix the issue:
HP Envy Desktop - 795-0040qd CTO; Product # : 6XQ72AV
Click here: http://h10032.www1.hp.com/ctg/Manual/c06001790 to know more about HP Envy 17t Laptop bw000 CTO; Product # : 2YY28AV (or 4HK24AV)
Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
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I am an HP Employee