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Create an account on the HP Community to personalize your profile and ask a question
09-17-2024 06:23 PM
I recently had a cat knock over my all in one pc and it cracked the screen wanting to figure out the part number so I can order and have replaced product is a 24 all in one hp pavilion model # 24-k0234 and ProdID# 1k0G1AA if anyone can assist I have searched all on the web for an answer with no response. I literally had bought this computer the year before last and maybe used it a handful of times it’s truly upsetting. I’m not sure if up still even sells the screen part for this computer but hoping so
09-18-2024 02:56 PM
Hi @Morristommi
Welcome to the HP Support Community.
Thank you for posting your query. I will be glad to assist you.
I see that there is an issue with the laptop hardware and may need repair.
The support on the HP community is currently available within certain constraints. We are striving to enhance our assistance and broaden its scope. We appreciate your understanding and patience.
I've sent you a private message with the instructions. In order to access your private messages, Click the Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link
Take care and have a good day.
Raj
HP Support
Raj2111
I am an HP Employee