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Microsoft Windows 11

Hi! My pc has been acting up (I have a hp omen) and freezing when I attempt to switch windows. The freezing happens about once every other day when switching between windows and the only way to fix it is by a hard restart. Starting a few days ago the freezing was followed by a series of beeps sounding something like morse code that would loop and my mouse glitching around the screen without me moving it while the beeps went on. I have scanned my whole computer thinking a virus could be causing this with no issues or present virus, does anyone have any clue on what this is or how to fix it? 

2 REPLIES 2
HP Recommended

Hi @Topis

Welcome to HP Support Community. This is a great place to get support find answers.
Thank you for posting your query, I will be more than glad to help you.

To assist you better may I have the exact model name of the HP product?

 

Refer to this link: https://support.hp.com/us-en/document/ish_2039298-1862169-16

for steps to find the product details. Do not share any of your personal information such as serial, phone number, email ID, etc.

 

Take care and have a good day.

 

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Rainbow23 - HP Support.
HP Recommended

I'm going to venture perhaps a driver issue within windows. Try to start in safe mode (F8) - see if issues persist. If not, start loading hardware until computer slows. Restart in safe mode, add the last hardware (before slow down) first to see if it is the issue.

 

Regards,
John

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