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‎03-07-2023 07:34 PM

HP Recommended

I have a HP Pavillion all in one desktop PC.  After a recent windows auto-upgrade, the screen blacks out and returns to the log-in screen every 15 seconds or so.  I have to log back in each time.  The screen blacked out 4 times while I typed this message - very annoying and unsatisfactory!  Can I fix this myself or do I need to take it in for repair?

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1 REPLY 1

‎03-11-2023 02:42 AM

HP Recommended

Hi @DB121212,


Welcome to HP Support Community. 
Thank you for posting your query, I will be glad to help you.

 

I see that you are facing black screen issues with your HP Desktop/All-in-one.

 

Please follow the steps from this document. (Click on the word document to open the web page).

 

I hope this helps.
Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Rainbow23 - HP Support.
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