• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Locked

‎03-24-2019 11:04 AM

HP Recommended
Product: HP All in one 24-f0047c
Operating System: Microsoft Windows 10 (64-bit)

My PC model is hp all in one 24-f0047c.  The touch screen was broken by a small accident.   I have to change it. If you could help on the screen part number and specification.   And operate manual to change it.   That will be appreciated.  Thank you in advance.  

3 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎03-24-2019 11:54 AM - edited ‎03-24-2019 11:54 AM

HP Recommended

There is no such thing as an operator manual which gives detailed instructions on how to replace the display assembly.

 

I can provide you with access to videos that show how it is done.

http://h20574.www2.hp.com/results.htm?SID=1009924105&MEID=D1B1F3EB-CF07-40F9-BA9D-8CD6CC61F192

 

The display assembly part number is at the following link in a list

http://partsurfer.hp.com/Search.aspx?type=PROD&SearchText=3LA31AA


I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"



View solution in original post

Was this reply helpful? Yes No
3 REPLIES 3

‎03-24-2019 11:54 AM - edited ‎03-24-2019 11:54 AM

HP Recommended

There is no such thing as an operator manual which gives detailed instructions on how to replace the display assembly.

 

I can provide you with access to videos that show how it is done.

http://h20574.www2.hp.com/results.htm?SID=1009924105&MEID=D1B1F3EB-CF07-40F9-BA9D-8CD6CC61F192

 

The display assembly part number is at the following link in a list

http://partsurfer.hp.com/Search.aspx?type=PROD&SearchText=3LA31AA


I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"



Was this reply helpful? Yes No

‎03-24-2019 01:01 PM

HP Recommended

Hi Erico,

 

Thanks for your nice and quick help,   I found there are two parts, one is assambly part,one is only for panel,  the asembly part  is a little simple for replacement?

 

and when i search this part in HP part shop, it is not ordable,  how can i buy this part?  the assembly part number is : L 42938-001.

 

Thanks again,

Was this reply helpful? Yes No

‎03-25-2019 02:22 AM

HP Recommended

I  The assembly would be the simpler of the two parts to install.

 

I suggest the use of a search engine to find an online vendor.


I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"



Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.