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HP ENVY Desktop PC TE02-0000i (3Y3Q8AV)
Microsoft Windows 11

Has anyone else put a 2nd NVME in the slot (inconveniently located right under the graphics card) in the TE02?  If so, have you seen issue with it?  
All Diagnostic run clean but windows throws a lot of devices resets to that drive.  It is very odd. The drive is clean and has no errors in other systems, so I'm kind of stumped as to what the cause of this is.  I was thinking maybe the driver, but I have also noticed that HP has issued no driver updates for this system at all, which after 25 years in tech support, I find odd to say the least. 

 

Curious if others have seen this issue.

2 REPLIES 2
HP Recommended

@dragondancer 

 

Your machine could be one of the following machines

 

              https://support.hp.com/us-en/product/hp-envy-desktop-pc-te02-0000i/2100828663/product-info

 

For example:    HP ENVY TE02-0001na DT PC

 

Its motherboard probably is  BlizzardU which says

 

  • One PCI Express Gen 5.0 x16 (Gen5 ready)
  • Three M.2 expansion slots:
    • One M.2 socket 1, Key A
    • Two M.2 socket 3, Key M (one for SSD card PCIe Gen 3.0 x4)

PCIe Gen 4 should be backward compatible but please try a PCIe Gen 3 card. Hope this helps

 

Regards.

BH
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I hadn't considered that thank you.  I have a gen 3 NVME on the way and will switch them out.    I'm still surprised that HP has not issued any updates for any of the hardware so far.  I have a hard time believe no vulns have been found yet for any of the components. LOl

 

Thanks, 

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