Second drive (m.2 NVME PCIE SSD) won't show in Disk Management but is in BIOS.

[Grzwacz]

Hi,

Gee, I don't know why you are having such a hassle.

I would try a different M.2 manufacturer.

I would also run HP diagnostics, full component tests to verify other hardware on your PC.

Regards

[Grzwacz]

Hi,

Just adding, Disk Management should see the new drive as "offline" if the BIOS sees the disk.

Regards

[edmDude]

Yeah, that is about my only option left is to see if they'll return this drive and replace with another manufacturer. 

Thanks for your help.  I'll update this once I get a solution.

[wb2001]

@Grzwacz,

Can a ask a question?  why not, OK?

Why is the OP trying to install an NVME PCIE  device in a NAND SATA m.2 socket.

If I truly understand these links, then I helped. If not, I will bow out. 

  What the OP bought   shows only 1 notch,    Crucial shows 2 notches     

This page shows the differences in SATA vs PCIE and their specific notches.

[edmDude]

Update..  

So I went back and deleted all the pool settings I setup a while back. (Thanks to a suggestion from over on Tom's Hardware).

I also deleted the SSD from Device Manager to see if it would trigger anything.

Now, not sure if this had anything to do with it, but after I deleted the pools, nothing changed in Disk Management.   I decided to do a shut-down and try to pull the SSD again as a last ditch effort.  That little screw is a PITA for big hands.  Anyway.. on reboot, still not there.  Then I got an alert from HP that there were critical updates I needed to install.  One of which was BIOS.  Hummm..  Did the update (and 8 others it said were needed) and now I see the drive in Disk Management and was able to format.   YES!!

I've been so good to document all steps to help others with this same issue in the future, but at the end I was just "doing things" and crossing fingers.

All I can say, is it may have been the pool I didn't fully delete or something.  It may have been the ssd pull and reinstall,  it may have been the BIOS update (why did I not get this update 4 days ago when I setup the PC??).

Anyway, it's fixed and working.  I was able to format, set drive letter, yada and can now use.   Next will be trying to clone my HDD to the new SSD.

[Grzwacz]

Hi @wb2001 

I thought the M.2 socket on the MB was a socket 3 variant. Plus the socket has a notch on the right. This usually indicates a type M socket reserved for PCIe drives.

Socket 3 usually means the socket supports up to PCIe 3.0 x4 devices. HP could use PCIe 2.0 x4 or PCIe 3.0 x2 in  this socket. HP could add SATA support to this socket.

This is a very confusing topic.

I have dual socket MBs. One socket only supports PCIe. The second socket supports SATA and PCIe. The first socket disables one SATA port, the second socket disables either one PCH socket or two SATA ports depending on the device protocol.

I could be mistaken.

Again, a very confusing topic; very hard to drill down to facts.

Thanks for the input.

Regards

[edmDude]

@WB2001  The SSD I used is suppored on the board, it's a m.2 PCIE NVME socket, not a m.2 SATA.

[Grzwacz]

Hi EdmDude,

This was a perplexing conundrum!

I have never encountered this scenario.

Will definitely bookmark this thread for future reference.

Good to see you solved the problem.

Regards

[edmDude]

It's great to have a place where you can bounce things off others, especially those with experience.  There is so much information and misinformation out there anymore it makes it hard to wade through and find the real answers/fixes sometimes.  Other times it's just luck.   Thanks for all your time, help and support!