Guidelines
Are you having HotKey issues? Click here for tips and tricks.
HP Recommended

I own an HP 500-017c desktop.  Unfortunately it's soon to become ancient when Windows 10 support ends.  I don't want to add this very functional-for-me pc to the trash nor do I want to spend money needlessly.  I'd like to upgrade the motherboard to one that will adequately work with Windows 11.  The motherboard is an MSI model 2AE0.  The following is an email response from AMD related to this instructing me to attach to this message:

 

Dear Ernesto Carreno,

 

Your service request: 00574654 has been reviewed and updated.

 

Response and Service Request History:

 

I understand that you want to upgrade the motherboard of HP Pavilion Desktop. 

As this is an OEM system please contact HP support to get details about compatible motherboard.

https://support.hp.com/us-en/computer

 

In order to update this service request, please respond without deleting or modifying the service request reference number in the email subject or in the email correspondence below.

Please Note: This service request will automatically close if we do not receive a response within 10 days and cannot be reopened.

If it is not feasible to respond within 10 days, feel free to open a new service request and reference this ticket for continued support.

 

Best regards,

Sandipan

  • AMD Global Customer Care 

 

 

1 REPLY 1
HP Recommended

I don't know of any motherboards that would fit in your PC that would support W11, and you would need to outfit the motherboard with all new components in addition to that.

 

It would cost you less to buy a W11-capable PC new or used.

 

Why spend anything?

 

If you are happy with your PC and if you are interested in installing W11 24H2 on your PC as is, watch this video, which is the easiest way to do it in my opinion, and I have tried many different ways to do this during the last 3 years.

 

How to install Windows 11 24H2 on Unsupported PC (Early Access) 2024 (youtube.com)

 

Download the W24H2 ISO file and use that (3rd option).   

 

Download Windows 11 (microsoft.com)

 

You can download the free 7-Zip file utility from the link below.  The top line is for 64 bit.

 

7-Zip

 

You'll have to repeat this procedure each October when Microsoft rolls out the new builds because a PC that does not meet Microsoft's minimum W11 hardware requirements will never automatically get the update to the next build.

 

Other than that, your PC will continue to get the monthly cumulative and other updates.

 

That's only a minor inconvenience to have continued OS support beyond October of 2025.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.