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- Side Panel Does Not Open As Described in HP Customer Support...

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09-02-2019 10:13 AM
I need help removing the side panel.
The directions in the HP Customer Support Database looks simple and straightforward.
The machine I have here looks like the one pictured in the support database.
Thumb screw comes out easily enough.
Pulling on the built in handle does not budge the side panel.
There must be a "trick" to encourage the side panel to come free without causing any collateral damage.
Any ideas what the trick might be?
Thank you.
Solved! Go to Solution.
Accepted Solutions
09-02-2019 03:50 PM
Problem solved.
The instructions provided here are missing a couple steps.
https://support.hp.com/us-en/document/c03000108
Step 2 should become step 4.
Step 3 should become step 5.
New step 2): Using a screw driver with a wide blade and thin "thickness", push it under the end of the side portion which is folded over the rear panel at a point 2/3rd the way from center to one the end to a depth where the screw driver blade makes contact (drive it home) against the back of the panel and twist until the side "pops" free at that end.
New step 3): Using the same screw driver, push it under the end of the side portion which is folded over the rear panel at a point 2/3rd the way from center to THE OTHER end to a depth where the screw driver blade makes contact (drive it home) against the back of the panel and twist until the side "pops" free at that end.
...proceed to step 4.
Someone else else can probably word that better, but that works without causing any damage.
P.S. Failure to drive the screw driver home before twisting will result in bending the folded panel lip.
09-02-2019 03:50 PM
Problem solved.
The instructions provided here are missing a couple steps.
https://support.hp.com/us-en/document/c03000108
Step 2 should become step 4.
Step 3 should become step 5.
New step 2): Using a screw driver with a wide blade and thin "thickness", push it under the end of the side portion which is folded over the rear panel at a point 2/3rd the way from center to one the end to a depth where the screw driver blade makes contact (drive it home) against the back of the panel and twist until the side "pops" free at that end.
New step 3): Using the same screw driver, push it under the end of the side portion which is folded over the rear panel at a point 2/3rd the way from center to THE OTHER end to a depth where the screw driver blade makes contact (drive it home) against the back of the panel and twist until the side "pops" free at that end.
...proceed to step 4.
Someone else else can probably word that better, but that works without causing any damage.
P.S. Failure to drive the screw driver home before twisting will result in bending the folded panel lip.