Sound output connection

[joetow]

Do not get any from from TV connected by HDMI, DVI. Get no sound from headset.

HP ENVY h8 1520 desktop.

[Deep_World]

Hi @joetow,

Welcome to the HP Support Community!

Thanks for reaching out!

We're thrilled to have the opportunity to assist you and provide a solution.

Sorry for the inconvenience caused don’t worry let me help you.

1. Incorrect Playback Device Selected
   • Windows may not be sending audio to the correct output (HDMI, speakers, or headset).
2. Outdated or Missing Audio Drivers
   • The audio driver may be missing, outdated, or corrupted after a Windows update or system change.
3. Hardware Configuration or Connection Issues
   • Loose connections, damaged cables, or faulty ports can prevent sound output.

 Recommended Steps

1. Check Playback Device
   • Right-click the speaker icon in the taskbar → Sounds → Playback tab.
   • Make sure the correct device is set as default:
     • HDMI to TV → select your TV/HDMI output
     • Headset → select your headset or front panel audio device
2. Update Audio Drivers
   • Go to HP Support → Software & Drivers → Enter your model (HP ENVY h8-1520)
   • Download and install the latest audio driver (Realtek or Conexant, depending on your system).
   • Restart your PC after installation.
3. Check Hardware Connections
   • Ensure HDMI/DVI cables are securely connected.
   • For headsets, test both front and rear audio ports.
   • Try a different cable or headset to rule out hardware issues.
4. Test Audio
   • After driver updates and verifying playback device, play a test sound:
     • Settings → System → Sound → Test your output device

I hope this helps.

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?" Your feedback not only keeps us going but also helps others find the solution faster! 

Take care and have an amazing day ahead! 

Best regards,

Deep_World