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‎06-17-2026 10:09 AM

HP Recommended
Product: HP All-in-One Desktop PC 27-cr0000a IDS Base Model
Operating System: Microsoft Windows 11

Hello,

 

Something in my stand broke off, so the monitor will not attach properly. I'm not sure if my AIO is compatible with VESA attachments & stands. Could someone tell me if it is compatible & if not, what type of attachment & stand can I buy?

 

Thanks so much.

 

Leslee

 

what monitor is balanced on.jpgmonitor attachment l.jpgmonitor attachment.jpgmonitor stand.jpg

 

 

 

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1 REPLY 1

‎06-17-2026 11:42 AM - edited ‎06-17-2026 11:43 AM

HP Recommended

I am guessing you need this assembly.  I do not know what part broke and if the broken part is part of the stand or the monitor.

They do offer a 30 day return.

 

I found the description for that part N40837-002 here.  You will need to enter the serial number of the PC.

 

I made a guess so possibly that part number if not correct.

 

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