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‎02-20-2024 01:04 PM

HP Recommended
Product: HP Pavilion 590-p0057c
Operating System: Microsoft Windows 11

My Pavilion desktop is supposed to have 1TB storage, but C: drive only has 256GB.  My previous Pavilion desktop had 1TB, call in C: drive, but the new desktop says I'm almost out of storage.  Where is the additional storage space, and how can I access it?

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2 REPLIES 2

‎02-20-2024 01:54 PM

HP Recommended

@tskesq 

 

Its specs

 

         https://support.hp.com/us-en/document/c05999904

 

It has 1TB of storage. Can you see 😧 drive ?

 

Regards.

BH
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‎02-20-2024 02:10 PM

HP Recommended

@BH, yes, the 😧 drive shows in the navigation pane of File Explorer.  When I try to move files into it, either by copying or dragging & dropping, I get a message that there is not enough space for the files, even though 😧 has almost nothing on it and shows in "properties" that 1.81TB is free.

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