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HP Recommended

I have tried to put my serial number into the site to get product specs but nothing pulls up. Box just turns red.

1 REPLY 1
HP Recommended

Use the product ID for parts list if that is the info you want.

for example

https://partsurfer.hp.com/?searchtext=FM066UT

 

 

You can get current specs of your system using the HP Support assistant land by running msinfo32.exe in administrator mode.

 

 


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