• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Locked

‎01-14-2024 08:52 AM

HP Recommended

I have an HP Omen 30L Desktop Model GT13-1174, with the original NVIDIA GeForce RTX 3060 graphics card that was included. It also has its original Hana 8876 motherboard. I am trying to upgrade from the GeForce RTX 3060 to a more powerful GeForce RTX 3090 graphics card, which is larger but does fit in the case. Unfortunately the system will not boot up correctly with the 3090 card installed. I have installed a new 800 Watt power supply, which is working fine and is more than enough to power the 3090 card. My questions are, is the GeForce RTX 3090 known to work with this model of the Omen 30L? If not, what GeForce RTX cards will work with this Omen 30L?

1 REPLY 1

‎01-14-2024 11:18 AM

HP Recommended

Try the  card on all the slots, make sure you have power on the card connected correctly, also test the card on another machine to verify that its working

 

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.