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vjvijay1908
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Message 1 of 2
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System Hibernating while gaming

HP Recommended
HP Pavilion Gaming - 15-ec0101ax
Microsoft Windows 10 (64-bit)

Hello,

i've been facing this issue lately while i'm gaming where the system hibernates all of a sudden.

And i checked the event viewer logs and this is what i found.

 

The system was hibernated due to a critical thermal event.
Hibernate Time = ‎2020‎-‎08‎-‎03T13:54:39.708483300Z
ACPI Thermal Zone = \_TZ.THRM
_HOT = 373K

 

any thoughts?

1 REPLY 1
Prométhée
Level 16
Level 16
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Message 2 of 2
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HP Recommended

Hello
the reference you give is a portable computer

15-ec0101ax Product Specifications

If it goes off with this type of alert, it's probably overheated!
namely, if it happens with all games, more or less efficient?
At least try to adjust the graphics settings by lowering the quality of the games, to start
check the temperatures of the computer in game, and at rest, with this for example:

https://www.cpuid.com/softwares/hwmonitor.html
Check this also:

Reducing Heat Inside the Laptop to Prevent Overheating

Fan is Noisy and Spins Constantly (Windows)

HP CoolSense Technology



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