System Hibernating while gaming

vjvijay1908 · ‎08-03-2020

Hello,

i've been facing this issue lately while i'm gaming where the system hibernates all of a sudden.

And i checked the event viewer logs and this is what i found.

The system was hibernated due to a critical thermal event.
Hibernate Time = ‎2020‎-‎08‎-‎03T13:54:39.708483300Z
ACPI Thermal Zone = \_TZ.THRM
_HOT = 373K

any thoughts?

Prométhée · ‎08-03-2020

Hello
the reference you give is a portable computer

15-ec0101ax Product Specifications

If it goes off with this type of alert, it's probably overheated!
namely, if it happens with all games, more or less efficient?
At least try to adjust the graphics settings by lowering the quality of the games, to start
check the temperatures of the computer in game, and at rest, with this for example:

https://www.cpuid.com/softwares/hwmonitor.html
Check this also:

Reducing Heat Inside the Laptop to Prevent Overheating

Fan is Noisy and Spins Constantly (Windows)

HP CoolSense Technology

--------------------------------------------- Signature ---------------------------------------------
was this reply helpful , or just say thank you ? Click on the yes button

Please remember to mark the answers this can help other users

please click on the accept as solution button if message provided an answer to the problem

Desktop-Knowledge-Base
Windows 11 22h2 inside , user

------------------------------------------------------------------------------------------------------------

Create an account on the HP Community to personalize your profile and ask a question