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YM-69
New member
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Message 1 of 3
178
Flag Post

System will not start up.

HP Recommended
700-230
Microsoft Windows 10 (32-bit)

System will not start up. Hard disk error 3F6. Ran extensive test and it passed all portions. Will not reboot in safe mode; attempted system recovery but it did not work.  

2 REPLIES 2
old_geekster
Level 16
Level 16
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Message 2 of 3
Flag Post
HP Recommended

@YM-69 , welcome to the Community.

 

It appears that you hard drive has failed.  Here is the meaning of the diagnostic code:

 

Capture.PNG

  Your only option is to replace the drive.  If you don't have a backup of your data it will be lost forever.

 

Please click the Thumbs up + button if I have helped you and click Accept as Solution if your problem is solved.

 



I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!
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Anius
Level 3
74 45 1 11
Message 3 of 3
Flag Post
HP Recommended

buy a replacement SATA cable. make sure that it clicks in properly.

 

If the HDD passed its tests then its most likely the cable is moving and not seating properly.

 

If its a nvme drive, remove and reinstall.

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