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HP Recommended
OMEN 30L Desktop - GT13-0014
Microsoft Windows 10 (64-bit)

There has been an update with call of duty regarding a TPM 2.0 update, everything is up to date but my motherboard, is HP going to release an update for my motherboard? It is a HP 87C3, and there has not been an update for it, I am just concerned because without this update I will not be able to play

1 REPLY 1
HP Recommended

Hi @Damyan09 

 

Welcome to the HP Support Community! We're here to help you get back up and running.

 

Please follow the steps below to get the TPM issue resolved.

 

Note :Temporarily disable the Antivirus
 

1.Download the ImageDiags 4.x or 5 version from the link below 

   https://ftp.hp.com/pub/caps-softpaq/cmit/support/HP_ImageDiags.html
2. Extract the file and run the setup file.
3. Follow onscreen instructions 


NOTE: Process takes 30-40 mins

 

If my response helped, please mark it as an Accepted Solution It helps others and spreads support. 💙 Also, tapping "Yes" on "Was this reply helpful?" makes a big difference! Thanks! 😊

 

Take care, and have an amazing day!

 

Regards, 

Hawks_Eye

I am an HP Employee.
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