• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Join the HP Community Solve‑a‑thon | Help Others & Share Your Solutions | Live on Zoom | 2:30 PM to 2:30 AM IST | Every Wednesday Click here to know more
Locked

‎09-30-2025 12:59 AM

HP Recommended
Product: OMEN 30L Desktop - GT13-0014
Operating System: Microsoft Windows 10 (64-bit)

There has been an update with call of duty regarding a TPM 2.0 update, everything is up to date but my motherboard, is HP going to release an update for my motherboard? It is a HP 87C3, and there has not been an update for it, I am just concerned because without this update I will not be able to play

1 REPLY 1

‎10-02-2025 09:56 AM

HP Recommended

Hi @Damyan09 

 

Welcome to the HP Support Community! We're here to help you get back up and running.

 

Please follow the steps below to get the TPM issue resolved.

 

Note :Temporarily disable the Antivirus
 

1.Download the ImageDiags 4.x or 5 version from the link below 

   https://ftp.hp.com/pub/caps-softpaq/cmit/support/HP_ImageDiags.html
2. Extract the file and run the setup file.
3. Follow onscreen instructions 


NOTE: Process takes 30-40 mins

 

If my response helped, please mark it as an Accepted Solution! ✅ It helps others and spreads support. 💙 Also, tapping "Yes" on "Was this reply helpful?" makes a big difference! Thanks! 😊

 

Take care, and have an amazing day!

 

Regards, 

Hawks_Eye

I'm an HP Employee.


If this reply helped resolve your issue, please select the Accept as Solution as it helps others in the community quickly find the answer they’re looking for.


And if you found this reply helpful, clicking Yes below is a great way to let us know we’re providing the support you need, as it encourages us to keep improving and sharing helpful guidance.

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.