-
1
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
1
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Desktops
- Desktop Hardware and Upgrade Questions
- TPM Update / Error Loading String 117

Create an account on the HP Community to personalize your profile and ask a question
Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more.
It has been a while since anyone has replied. Simply ask a new question if you would like to start the discussion again.
09-19-2021 08:24 AM
Product: HP Prodesk 600 G2 SFF
Operating System: Microsoft Windows 10 (64-bit)
Hi
I wanted to upgrade my TPM (Infineon) from 1.2 to 2.0 (Win11 issue).
Running TPMConfig64, I blocked with " Error loading string 117 or 118".
I have solved this issue by :
- Just keep the good file (for me TPM 6.4 to TPM 7.63.BIN) in the folder
- Use Powershell
- Go to the folder where are File.BIN & TPMConfig64.exe
- Use the command : .\TPMConfig64 -s
- Mode "silence" -> no message, but if you have a look to TPMConfig.log, it seems ok
- AND it was really ok ( TPM in UEFI was well upgraded to 2.0)
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for?
Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.