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‎12-06-2020 04:42 PM

HP Recommended
Product: HP ENVY All-in-One - 32-a1055 (3UR18AA#ABA)
Operating System: Microsoft Windows 10 (64-bit)

I am interested in upgrading the RAM on my HP ENVY All-in-One - 32-a1055 (3UR18AA#ABA). Based on the Service tear down for the HP Envy 32 AIO (https://www.youtube.com/watch?v=mQwezVOzivk&list=RDCMUCHranSHHa1qo6Pg4JStkL7Q&start_radio=1&t=0), I will need a replacement double sided stretch release tape (which I believe is part no L83912-001) in order to close the rear cover back up. I have not been able to locate this tape anywhere on the internet including the HP Parts Store.  Any suggestions as to where this can be procured?

 

Removing & Replacing Parts | HP ENVY All-in-One PC 32-a0000 Desktop PC series | HP Computer Service
Removing & Replacing Parts | HP ENVY All-in-One PC 32-a0000 Desktop PC series | HP Computer Service
youtube.com/watch?v=mQwezVOzivk&list=RDCMUCHran...
In this video, we will see how to repair and replace various parts when servicing or upgrading your HP ENVY All-in-One PC 32-a0000 Desktop PC series. Follow the steps in this video to properly remove the specific parts and then safely install the replacement parts for sustained or improved ...
6 people had the same question
7 REPLIES 7

‎12-06-2020 04:53 PM

HP Recommended

@surd9 , welcome to the forum.

 

I suggest that you contact BestBuy's Geek Squad to see if they can furnish the tape for you.  They sell and upgrade a lot of HP computers and laptops.  If not, check with any computer shops in your area.  I am certain that other manufacturers use the same or similar tape.

 

Please click the Thumbs up + button if I have helped you and click Accept as Solution if your problem is solved.



I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!
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‎12-07-2020 04:02 PM

HP Recommended

Thanks for the suggestion Old_geekster. Problem is we are about 85 miles away from the nearest Best Buy or any other computer stores. So, was hoping to find an alternative if possible.

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‎12-07-2020 07:27 PM

HP Recommended

Thank you for the additional information, @surd9!

 

I am in the same boat.  The closest BestBuy to me is 50 miles away.  You might be able to give them a call to see if they can at least tell you what will work.  I have no doubt they will know.

 

Good luck!



I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!
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‎12-08-2020 09:29 AM

HP Recommended

I called Geek Squad tech support yesterday at the Albuquerque Best Buy. Unfortunately, they were not able to come up with anything that would work. It would be so much simpler if the HP Parts Store offered it on their website.

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‎12-08-2020 12:38 PM

HP Recommended

@surd9, sorry for the bad tip!  I felt certain that BB would have the answer.  Have you tried local computer shops that sell HP laptops.  Surely, they do repairs, also.  I am running out of suggestions! 😉



I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!
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‎01-19-2021 02:29 AM

HP Recommended

That is v disappointing I have tried to get hold of the tape in the UK and had no joy.   I wonder if there is an alternative solution/ option out there as i am keen to upgrade my wifi and memory?

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‎02-26-2021 09:36 AM

HP Recommended

Hi,

Has anyone had any lucky in sourcing this tape?  I have been trying for some time here in the UK and had no luck whatsoever?

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