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- Terrible Bluetooth Sound and Blue Death Screen

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09-08-2021 12:45 PM
Bought EDIFIER W800BT Plus Bluetooth 5.1 Qualcomm QCC3024 APTX
If listening on the phone, the sound is very good
When connecting to a PC, the sound is terrible, as on the sake of the 8BIT computer.
I checked, the sound does not go through the Bluetooth headset, the sound goes through the headphones.
If you connect headphones and reboot the PC, it displays the blue screen of death and does not want to load. You can boot if you turn off the headphone power.
Drivers are those that were by default from HP.
I downloaded from the HP driver and reinstalled, the same.
Replaced Microsoft drivers, the same.
With other bluetooth headphones there was no such problem.
I watched the name there should be Bluetooth 4.2, but HP says that Bluetooth 5.0.
What happens and what should I do?
Solved! Go to Solution.
Accepted Solutions
09-13-2021 02:17 AM
This is a Bluetooth Qualcomm problem, their chips work very well with BT transmitters from other manufacturers. HP is not here, when connected to Samsung S9 and Huawei smartphones, the Qualcomm sound was also very bad. I took other headphones with Qualcomm chip, the sound was also very bad. The advantage of APTX before AAC or SBC is very doubtful, sounds like marketing trick.
09-09-2021 10:06 AM
@rezon911 -- the sound does not go through the Bluetooth headset, the sound goes through the headphones
Open Windows "Settings", and do a search for "sound". Select and open the "sound" app.
Scroll-down to the "Audio Output" section. Select the Bluetooth device, not any sound-card or headset.
09-10-2021 08:49 AM
What you describe you can quickly change if you click on the speaker icon in the control panel.
The problem is that the REALTEK embedded in HP Bluetooth gives a very terrible sound.
Changing the drivers did not help.
If you have headphones with a CRC chip, then you will immediately feel it. It will be necessary to change the BT transmitter.
09-13-2021 02:17 AM
This is a Bluetooth Qualcomm problem, their chips work very well with BT transmitters from other manufacturers. HP is not here, when connected to Samsung S9 and Huawei smartphones, the Qualcomm sound was also very bad. I took other headphones with Qualcomm chip, the sound was also very bad. The advantage of APTX before AAC or SBC is very doubtful, sounds like marketing trick.