• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
HP Recommended
HP Compaq dc7800 Small Form Factor PC
Microsoft Windows 10 (64-bit)

The GT 710 graphics card installed in my computer was overheating, so I wanted to install a fan for this and I placed the 3 Pin, 12V, 8 CM fan in the house, everything was great, then the computer started up smoothly, but the fan was not spinning, thinking that the fan was broken, I tried it on another computer and the fan worked fine on that computer. Then, thinking maybe it is incompatible, I ordered another fan and tried it, it didn't work on my computer when I just ordered it, I took it to the computer shop and it couldn't find anything useful, the input I tried to plug in is like the photo I'll add below, it says "HSENSE" next to the fan input, normally I expect it to write SYS_FAN or something. Since I know this case is SFF, I thought it was normal please can someone explain where am I doing wrong?

entry with "HSENSE" next to itentry with "HSENSE" next to it

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

HSENSE is Hood sensor.

 

It is a sensor that detects when a PC has been opened.  The connector will not work with a fan.

HSENSE.png



I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"



View solution in original post

5 REPLIES 5
HP Recommended

HSENSE is Hood sensor.

 

It is a sensor that detects when a PC has been opened.  The connector will not work with a fan.

HSENSE.png



I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"



HP Recommended

Thank you for responding and clarifying the situation, I was running the fan I had with 5V power via usb without cutting the 3 pin cable end and when you said this, I came up with an idea. Does this hood sensor contain any 2 pins of + and -12V of the 3 pin input you call? Maybe I can cancel the yellow cable for speed control (I don't need the motherboard to see this fan anyway) and run it with 12V power only through the black (-) and red (+) cable, I would be very happy if you could help.

HP Recommended

"Does this hood sensor contain any 2 pins of + and -12V of the 3 pin input you call? "


No. It does not.

The HSENSE pins are connected to a switch.



I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"



HP Recommended

So, would you suggest that I connect the 3 pin fan I have to this dc7800p sff computer? If so, which port should I buy a converter for?

HP Recommended

The problem with installing an additional fan is that:

 

The motherboard does not have an additional SYS Fan port and the PSU does not have an available Molex power connector for you to connect an additional fan to. 

 

 

The PSU problem you are facing is that it is a proprietary style and not meant to supply power to any additional devices.  Have you noticed that there are no extra connectors on the PSU that are not in use.

 

I suggest that you clean the fan blades on the existing fan and remove and redo the thermal paste for the processor.



I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"



† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.