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MRVILLE
New member
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Message 1 of 2
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The Power "button" on my new HP ENVY CPU is flush with the front panel and hard to activate.

HP Recommended
HP ENVY TE01-0150xt

I bought a new HP ENVY TE01-0150xt Computer online. The power button on the front of the control panel on the CPU is almost flush with the panel and almost impossible to activate and deactivate. Is this normal or is there a problem with it? The button on my last computer had a similar problem but at least you knew whether or not it did something. It is still under warranty.

1 REPLY 1
The_Fossette
HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

@MRVILLE

 

I reviewed your post and I understand that you are facing issues with the power button.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

I recommend you contact support and they will assist you in this regard.

 

Here is how you can get in touch with support.

 

1)Click on this link – www.hp.com/contacthp/

2)Select the product type.

3)Enter the serial number of your device or select let HP detect your product option.

4)Select the country from the drop-down.

5)You should see the HP phone support number or Chat option listed.

 

Let me know how it goes and you have a great day!

 

P.S: Welcome to the HP Support Community 😊

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

Stay Home – Stay Safe

The_Fossette
I am an HP Employee

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