The Western Digital drive in my HP 24-g000 All-in-One fails ... - HP Support Community

Enob · ‎07-28-2020

My all-in-one has become very slow. I have run a Western Digital diagnostics extended test. This finds bad sectors but cannot repair them, and advises that the disk should be replaced. I bought the PC in May 2017 and I thought WD disks were guaranteed for 5 years, is this wrong?

Prométhée · ‎07-28-2020

Hello
If you buy a hard drive alone, it does not have the same warranty, it can indeed be 5 years or more!
Only if you buy a complete computer, which is not manufactured to your wishes, from a major manufacturer, here HP, you have a guarantee for the whole, so 1 or two years depending on the country.
Unfortunately therefore, I am afraid that you cannot make the manufacturer's warranty work on this disc, you can always try to contact them, but I doubt it !!

https://support.hp.com/us-en/product/hp-24-g000-all-in-one-desktop-pc-series/10734619/model/14978047...

Finding Warranty Information

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The Western Digital drive in my HP 24-g000 All-in-One fails a WD estended test

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