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‎11-01-2021 10:35 PM

HP Recommended
Product: HP Envy x360 - 7UU1OUA#ABA
Operating System: Microsoft Windows 10 (64-bit)

One by one the keys are falling off my HP Envy x360.    The laptop rarely gets moved.   99% of time it's just sitting on my desk.  What should I do?

1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎11-01-2021 11:09 PM - last edited on ‎11-02-2021 06:13 AM by Retired

HP Recommended

Looks like this is a known problem.  Googling I got  almost 2 million  hits.  The good news is it seems easy to put them back on.  Sunlight (UV rays) and heat can cause problems.

 

At least you do not have to remove the motherboard and  cut out the keys with a Dremel  like on some Macbook Pros.

Thank you for using HP products and posting to the community.
I am a community volunteer and do not work for HP. If you find
this post useful click the Yes button. If I helped solve your
problem please mark this as a solution so others can find it

View solution in original post

1 person found this reply helpful
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2 REPLIES 2

‎11-01-2021 11:09 PM - last edited on ‎11-02-2021 06:13 AM by Retired

HP Recommended

Looks like this is a known problem.  Googling I got  almost 2 million  hits.  The good news is it seems easy to put them back on.  Sunlight (UV rays) and heat can cause problems.

 

At least you do not have to remove the motherboard and  cut out the keys with a Dremel  like on some Macbook Pros.

Thank you for using HP products and posting to the community.
I am a community volunteer and do not work for HP. If you find
this post useful click the Yes button. If I helped solve your
problem please mark this as a solution so others can find it
1 person found this reply helpful
Was this reply helpful? Yes No

‎11-02-2021 02:38 AM

HP Recommended

I replied YES to the question as to whether it was helpful.. before I had a chance to click on the ACCEPT AS SOLUTION box.   And now that box has disappeared.    But the cyber gods should know it  IS  an acceptable solution.

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