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‎08-26-2019 02:47 PM

HP Recommended
Product: HP Pavilion desktop pc 595-p0038nl
Operating System: Microsoft Windows 10 (64-bit)

From the first power on, after the purchase, my pc emits strange noises. Buzz not too strong but that made me worry. I think they come from the Hard Disk (the original one).
It's normal? Do I have to go to the store where I bought it to have it repaired? Specific that the buzz is heard even when the disk load is very low. The hard disk has a capacity of 1TB.

Please answer me because I don't want to lose all my data!

1 REPLY 1

‎08-26-2019 03:41 PM - edited ‎08-26-2019 03:45 PM

HP Recommended

Greetings,

Welcome to the forum.

I am not a HP employee.

 

You can check the HDD using HP Diagnostics (Link).

 

Power on and tap "ESC" to get to the Startup Menu.

 

Select "F2".

 

Run System Tests.

 

You should now be backing up data and creating periodic disk images to prevent data loss. Disk images make it easy to install the current operating system on a new HDD or SSD.

 

Regards

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