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‎11-16-2022 06:36 AM

HP Recommended
Product: HP 15-gw0000 Laptop PC (1E420AV)

Even if the battery is low still the battery status is showing 100% and white light is blinking and if I unplug the charger, my laptop shuts down.

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1 REPLY 1

‎11-30-2022 02:20 AM

HP Recommended

How to recalibrate the battery
Charge the laptop to 100%. Use it until it shuts down and no longer turns on. See BIOS lockouts and EOL quirks for HP and Lenovo laptops.
Immediately recharge the battery. Do not use the laptop if possible

 

Regards,

Will

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