cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Need Windows 11 help?
    Check documents and videos on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents and videos on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
brigada
Level 1
2 1 1 0
Message 1 of 2
566
Flag Post

Solved!

Thermal fan test failed

HP Recommended
Omen PC 30L Gt13
Microsoft Windows 10 (64-bit)

Hello,

 

I will be contacting support after the weekend, but i thought i'd write on the forum anyway in the meantime.

 

This Omen 30L is 3 months old and already had quite a lot of black screens when gaming unfortunately.

 

I ran every check from within the BIOS now, and i got an error on the Thermal fan test. (CPU fan)

 

Has anyone else experienced this? It seemed to have gotten worse after a Windows update from 2 weeks ago.

 

Productname = 2N5R0EA#ABH

1 ACCEPTED SOLUTION

Accepted Solutions
brigada
Author
Level 1
2 1 1 0
Message 2 of 2
Flag Post
HP Recommended

Well, after replacing the thermal fan and cooler (under warranty) the problem still existed;

 

Today after installing the F.17 bios everything works fine!

 

This BIOS update also seems to give som extra power to the RTX3080, and more BIOS options

View solution in original post

Was this reply helpful? Yes No
1 REPLY 1
brigada
Author
Level 1
2 1 1 0
Message 2 of 2
Flag Post
HP Recommended

Well, after replacing the thermal fan and cooler (under warranty) the problem still existed;

 

Today after installing the F.17 bios everything works fine!

 

This BIOS update also seems to give som extra power to the RTX3080, and more BIOS options

Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation