Three of the LEDs on the internal light strip in my case are failing

[yesds]

I just purchased on OMEN pc and the light strip at the top of my case, when changed to any color, 3 of the individual LEDs will be a different color. How can I contact HP and get a replacement light strip to install in my computer?

[Nal_NR]

Hi @yesds,

Welcome to the HP Support Community! 

I'd like to help!

Request you to follow the below troubleshooting steps for the Omen Keyboard light doesn't work:  

 Do a BIOS update, but if you have - pressing F5 will turn it back on.  
   

However, If F5 does not resolve the issue, then make sure your OMEN is up to date using the HP Support document Using HP Support Assistant (Windows 10).  
   

You may also try this YouTube video for more details: Click here  
   

I have a few links that should help you download and install the HP System Event Utility which should get you back up and illuminated in the right colors once the Omen Control is installed:  

The link for the System Event Utility: Click here  

Omen Controller: Click here  

Hope this helps! Keep me posted. 

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