• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Locked

‎05-08-2024 07:49 AM - edited ‎05-08-2024 08:20 AM

HP Recommended

Hi! Need some urgent help as my laptop is giving me mixed information. I want to enable tpm 2.0 - in my Device Manager -> hidden devices -> security devices it says I have tpm 2.0.  My systems information under the software environment also says the tpm has started. When i do tpm.msc it says i dont as well as the Powershell get-tpm ( it shows up as false with the ownership being true). I have pretty much done everything and of course, I went into my bios and there wasnt even an option to press tpm. I have a HP 15-da0024tx, intel core i5 8th gen and recently was able to get windows 11, however some applications require tpm 2.0.  My bios is insyde f.47 and uefi mode. So, do i have a tpm or not? Or should I downgrade to windows 10? Would windows 10 work with tpm 2.0? I dont know if its recommended since theyre getting rid of windows 10 support so… any help would be great. Thank you

1 person had the same question
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.