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‎04-05-2021 06:34 AM

HP Recommended
Product: Compaq Presario CQ3320L
Operating System: Microsoft Windows 7 (64-bit)

Hello,

 

This afternoon, I tried to reseat my CPU so I have to remove the fan first then remove the CPU itself.

I accidentally rubbed the thermal paste of the RAM and I procced to install the RAM and the fan back to its place.

But then the fan spins very fast, there is no display or any signal in monitor even though I have tried changing the monitor and the cable.

 

I also have bought a RAM and check if it will solve the problem but it does not.

What should I do regarding this problem?

 

Thank you!

1 REPLY 1

‎04-05-2021 09:08 AM

HP Recommended

If the CPU fan and heat sink was removed, then the thermal paste needs to be replaced between the heat sink and CPU and then new applied, after cleaning those two surfaces.  That is why the fan is running fast as the CPU is heating up.  Hope it is not toooo late, as that can damage the CPU.  From the symptoms, it does not sound promising.


I'm not an HP employee.
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