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Ravenhurst
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Message 1 of 5
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Trying to discover what model my pc is.

HP Recommended
HP OMEN 880
Microsoft Windows 10 (64-bit)

Hello, I am trying to upgrade my computer. In attempting to find out what I have in order to find something compatible, I have discovered an odd conundrum.

 

My computer has several model numbers in its settings.

 

The BIOS and System Settings claim it is an OMEN 880-p0xx.

The HP Performance and Tune-Up Checker claims it is an OMEN 880-056 DT PC.

 

The parts installed in the computer matches neither of the two listed models, and I have made no upgrades to it and it was delivered to me on Christmas Eve.

 

The parts inside are as follows:

  • Processor: AMD Ryzen 5 1400 Quad Core 3.20GHz
  • Graphics: AMD Radeon RX 550 2GB GDDR5
  • Memory: Hynix 1x8GB DDR4 SDRAM 2666MHz 288 Pin
  • Motherboard: HP 8309

Screenshot_1.png20201224_123658.pngScreenshot_2.png

4 REPLIES 4
Prométhée
Level 16
9,679 9,537 980 3,408
Message 2 of 5
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HP Recommended

what is the P / N product number?

To find it follow this
for a desktop computer

HP Desktop PCs - How Do I Find My Model Number or Product Number? | HP® Customer Support

 

nb, ssid number :

 motherboard specifications, Higos

 

"The BIOS and System Settings claim it is an OMEN 880-p0xx."

yes, this is an error, but it is normal for this series

 


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Ravenhurst
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Screenshot_3.png

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Ravenhurst
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Prométhée
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the information you have with the Performance and Tune-Up Checker, are indeed curious

it's part of hp support assistant right?


when I looked for the model indicated, no correspondence, it seems indeed false
You have to trust the product number that seems to match, right?

 

@Ravenhurst  is it ok ?

 

 


Please remember to mark the answers this can help other users
please click on the accept as solution button if message provided an answer to the problem

was this reply helpful , or just say "thank you " ? Click on the yes button 
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