Turning on and off the HP model 24-cr0013w wireless keyboard

[jteague764]

Got this keyboard with an HP All-In-One computer. Has numeric keypad and keys that do not exactly match the available choices on computer setup, but close to what is called English. Keyboard visible on off switch. Box has picture just below detail on battery installation that shows a feature on top right of keyboard with 2 lights. One lights up for number pad and the other apparently indicates the keyboard is functional. It has a letter A above the light. The box top says On: * and then below that what looks like a battery slashed through, maybe off? I can get the keyboard to respond to the desktop typing locations. I can get the number pad to consistently come on, but the "on" light under the "A" may or may not be on and I have no consistent way to turn it on or off. Tried one QR code. Nice three pages in Thai!  Took batteries out for night. This is frustrating. No manual came with board. Cannot find one at HP website. Please do better HP. 

[Garp_senchau]

@jteague764, Welcome to HP Support Community,

Thank you for posting your query; I’m here to help by guiding you through steps to resolve this issue

The LED labeled with an "A":
This is most likely the Caps Lock indicator light, not the power or connection status. It should light up only when Caps Lock is enabled and go off when it's disabled. If it's flickering or behaving inconsistently, that could indicate a low battery or intermittent connection.

The Num Lock Light:
It’s normal for this light to stay on as long as Num Lock is enabled. This enables the numeric keypad on the right-hand side.

Wireless Status / Power Light:
Many HP wireless keyboards don’t have a dedicated power or connection indicator once they’re initially paired. If the keyboard is responding when typing, and Num Lock works, then the keyboard is functioning, even if no light stays on.

I hope this helps.

Please feel free to reply here if you have any questions or if you need further clarification on any of the steps. 

Take care and have a good day. 

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